Shipping Policy:

Shipping charges within USA are as follows:

• USD $5.95 for first item in order
• USD $1 for each additional item

All orders will be processed for shipping within 72 hours of receiving it. Please be informed that no orders will be processed or delivered on Saturdays, Sundays and public holidays. Delivery for shipments is estimated to be a maximum of 2 weeks. Although most parcels arrive within this time frame, there can be delays due to factors such as a high mail volume, security concerns, and time needed to clear customs. HerbMagee.com has no control over the postal services and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping.

We use USPS to make all our shipments. In the event of delays, every effort will be made to contact you. If you do not wish to wait for the availability of the item, you may cancel your order. If we do not hear from you however, we will assume you agreed to the shipment delay.

Shipping charges and tax are not included inside the price of your purchases. Only PA residents pay 6% sales tax which will be included inside the price of the DVDs. For tax regarding international shipping, please refer to the "International Shipment" section.

For large orders or special requests, please contact Kay Magee (customerservice@herbmagee.com)

International Shipment:

International shipping rates are as follows:

• USD$ 15 for first item in order

HerbMagee.com ships internationally outside of the USA. However, we have the right to exclude shipping to certain countries. We seek your understanding for the longer time required for international shipments. However, if your order does not arrive within 30 days, we can place a claim with the US Post Office for a lost parcel. Under US Postal regulations, this is the earliest we can ask for a claim inquiry. It can take an additional 30 days for the Post Office to investigate.

Please note that your parcel may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will be subject to the mentioned charges varies by country, and it is the customer's obligation to obtain information concerning these taxes and pay them if neccessary. You can find this information by contacting your postal office or customs office.

Cancellation, Return and Exchange Policies:

All requests for returns and exchanges are to be made within 15 days of purchase receipt. Please notify us in advance before mailing your purchase back to:

Herb Magee Basketball
PO Box 67
Southeastern, PA 19399

Returned items must arrive back to us undamaged and unopened in a saleable condition (For exceptions, please see our Money Back Guarantee section below. Refunds will be issued by check. We do not refund shipping. If you decide you to cancel your order, please e-mail us immediately at customerservice@herbmagee.com. If we have already shipped the product, you may return it under the conditions stated above.

Money Back Guarantee:

Only the "Nothing but Net" and "Nothing but Drills" DVDs are satisfaction guaranteed. In the unlikely event that the product does not meet your expectations, please use the above address to return the items. Returned items must arrive back to us undamaged. Please note that we will not refund any shipping charges incurred.